Having your products inspected before sending a bulk shipment to your customers is the best way to make sure that they’re in good working order before a faulty product creates a negative client experience.

Choosing a 3PL partner with services will protect your brand’s quality while also ensuring better customer experiences. Here’s how it’s done. 

What Does Product Inspection/Quality Assurance Checks Include? 

Pre-delivery inspection means having your products thoroughly inspected by warehouse professionals before they are sent out to customers. For eCommerce businesses, carrying out pre-delivery inspections can be a hassle which is where 3rd party logistics offering inspection services come in! 

The quality of the packaging is just as important as the quality of the products inside. The shipping and fulfilment team of a quality 3PL service provider inspects these deliveries after they have been picked and packed to ensure that the packaging can withstand the stress of a last-mile logistics journey.

• Maintains Consistent Quality

Between the manufacturer and their destination, your products encounter a wide range of potential stumbling blocks. An in-warehouse quality inspection mitigates this impact before it wreaks havoc on client relations.

• Shortens Turnaround Time

If your product is defective, repairing or replacing it in the warehouse before it reaches customers reduces redistribution by one step, saving both time and money. 

• Reduce Replacement Costs

Many products become significantly more difficult to repair and sell once they arrive at a customer’s home. Detecting repairs during a quality control inspection allows your company to repair without regard for additional wear and tear, saving money on return and replacement shipping.

• Improves Customer Experience

Partnering with a 3rd party logistics provider that offers inspection services can help you retain customers easily. Save on the hassle of a bad customer experience, and reduce the need to salvage a customer relationship by heading them off before they become an issue. 

Shift Logistics, a 3rd party logistics provider,  boasts seasoned warehouse professionals who make sure that your stock is being handled properly and you’re receiving the results you need to keep your customers for life. That way, you can have peace of mind to focus on the other crucial aspects of your business while your 3PL partner does the heavy lifting on your behalf!